Frequently Asked Questions
Have questions about your visit? Look through our quick guides below regarding admissions, memberships, game rotations, and amenities at Joystick Junction.
What is Joystick Junction Arcade?
Joystick Junction is a freeplay arcade where your admission fee grants you unlimited play on all our arcade games for the entire day!
What is the admission price?
Admission to Joystick Junction is a flat $15 per person for all-day play. There are no additional costs per game, no tokens required, and no time limits.
Can I leave and come back on the same day with my admission?
Yes! Your $15 admission is valid for the entire day. Just make sure to get a re-entry receipt from our front desk before you step out if you plan on returning later.
What discounts are available for admission?
We offer two ways to save on your Play All Day admission:
- Group Rate: Receive $3 off per person on admission when you purchase a minimum of five (5) admissions in a single transaction.
- Late Night Discount: All guests receive $3 off their admission price if they arrive and purchase their entry ticket after 7:00 PM on any operating day.
Can I combine or "stack" the available discounts?
No. Our discounts cannot be stacked or combined with one another. If you qualify for more than one promotion, we will automatically calculate and apply the single best discount to your purchase.
Do you have Gift Cards?
We offer digital gift cards! You can purchase them online or directly in-store. You can easily customize the delivery method (via text or email) and schedule the exact day they arrive, or simply send them to yourself to hand out later.
Do you offer a loyalty program?
We do! Through our Loyalty Program, you earn one star for each paid admission. Once you accumulate ten stars, you can redeem them for a completely free admission pass. You can sign up online to track your stars, or join when checking in at the front desk.
Is there a discounted rate for children?
We do not offer a general discounted tier for children. However, admission is completely FREE for children under 3 years old.
What kind of games do you have?
We boast a wide variety of classic and modern arcade machines, including fighting games, driving simulators, light-gun shooters, sports titles, Pinball and more! Our collection is constantly growing and shifting. Check the Games Floor Page for an up-to-date look at our active cabinets.
Are all the games working?
We strive to ensure all our cabinets are in excellent working condition. If you encounter any functional issues with a machine while playing, please notify a staff member immediately so our maintenance team can dive in to fix it.
Do you have pinball machines?
Yes, we feature a curated selection of both classic solid-state and modern pinball machines, all set up on 100% freeplay along with the rest of the floor.
Do you have Pinball Tournaments?
Yes, on the third thursday of each month we host a pinball tournament night. Check Facebook Event page for the next date and details.
What are your operating hours?
Our standard hours are Thursday through Sunday from 1:00 PM to 9:00 PM. Please note that our operating hours can vary around major seasonal Holidays.
Do you host private events or birthday parties?
Absolutely! Joystick Junction is a fantastic venue for birthday parties, private corporate events, and group gatherings. Please check our dedicated Party Booking Page for details on pricing, setup, and online calendar booking.
Do you have Wi-Fi?
Yes, we offer complimentary Wi-Fi for all our guests. Please check with a staff member at the front counter for the current network password.
Is Joystick Junction suitable for all ages?
Yes! Joystick Junction is intentionally built from the ground up to provide a safe, family-friendly, and entertaining environment for players of all ages to enjoy.
Is there food and drink available?
We stock a great selection of premium craft sodas, bottled water, and non-alcoholic beverages at our counter, with drink options ranging from $0.45 to $3.45. We also offer a selection of snacks.
Are there restrooms available?
Yes, clean, well-stocked, and fully accessible restrooms are available on-site for all our guests.
Do I need to make a reservation?
Reservations are never required for standard general admission—just walk in, pay at the door, and play! However, if you are bringing an exceptionally large group or looking to block out hours, we recommend reaching out in advance.
Is Joystick Junction wheelchair accessible?
Yes, our facility is wheelchair accessible.
What is your lost and found policy?
If you've lost an item, please inquire at the front desk. We hold lost items for a limited time. Joystick Junction is not responsible for lost or stolen personal belongings.
Can I get a refund if I decide to leave early?
All admission purchases are final and non-refundable. Your $15 admission grants you all-day access, regardless of how long you choose to stay.
